Refund & Cancellation Policy

Last updated: July 4, 2026

Free Trial

Every plan starts with a 14-day free trial. You are not charged before the trial ends, so you can try everything at no cost.

Cancelling

You can cancel anytime. When you cancel, your access continues until the end of the period you already paid for — you won’t be billed again after that.

Refunds

If you’d like a refund for the current billing period, request it within 14 days of the charge and we’ll refund it through Paddle, our Merchant of Record.

Billing Questions

For anything about billing, cancellation, or refunds, email privacy@biotrackr.net.

See also our Terms of Service.